Account Manager

Account Manager

Portland, Oregon

Job Purpose

  • The primary responsibility of this position is to sell products and services, managing existing accounts, including national accounts and larger customer/clients.

Primary Duties

  • Develop and foster favorable relationships with new and existing customers and/or distributors with the goal of increasing revenue and margin.
  • Maintain excellent customer relations by ensuring that the product and services consistently meet customer needs and by resolving problems and issues.
  • Facilitate all customers including national accounts negotiations (contracts both new and existing), sales quotations, and pricing.
  • Act as the liaison between sales and upper management.
  • Regularly interact with marketing, technical, inside sales, and other departments as required to support customers and/or distributors
  • Regularly visit customer sites to provide consultation and product expertise.
  • Maintain acceptable margins on products and services provided to the customers.
  • Determine sales budgets by analyzing customer potential and predicting attainable goals.
  • Participate in various networking opportunities, including local trade associations to increase company visibility and develop new relationships.
  • Develop and maintain relationships with other sales professionals, manufacturing, operations and management to integrate sales and services opportunities to achieve business objectives.

Secondary Duties

  • Complete weekly, monthly and semi-annual reports to document sales activities.
  • Complete all CRM reports including call plans, call reports, journal entries and daily activities
  • Provide leadership and support to other account managers.
  • Professional behavior is required during working hours, while on customer's sites and while traveling for Fenner Dunlop business.
  • Works safely at all times, and ensures that those around you do the same, both internally and externally, ensuring a strong safety culture throughout the workforce.

Scope of Responsibility

  • Work with in assigned territory and manage time appropriately to effectively support all customers, prospects, and/or distributors

Required Education and Experience

  • Bachelor’s Degree in Sales, Marketing or related discipline
  • 3-5 years experience within Manufacturing, Industrial, OEM, Distribution and/or related business

Knowledge, Skills, & Abilities

  • Analytical and Interpersonal Skills
  • Budget Development and Management
  • Conflict Resolution
  • Customer Management and Support
  • Decision Making
  • Detail Oriented
  • Flexible & Adaptable
  • Leadership Abilities
  • Lotus Notes
  • Marketing
  • Microsoft Office Skills
  • Problem Solving
  • Sales Strategy Development
  • Time Management
  • Verbal Communications
  • Work Independently
  • Written Communications

Working Conditions/Physical Demands

  • Must possess driver's license
  • Travel of 75%

We Offer

  • 401K: $1 for $1 match up to 6% of your salary
  • Paid Company Holidays
  • Competitive Paid Vacation
  • Company Paid Life Insurance
  • Healthy Savings Account
  • Flextime
  • Medical, Dental, and Vision Insurance
  • Education Reimbursement


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